Returns & Exchanges
-
Sales of most clothing items have a free 14 day return policy (from date of delivery), provided they are returned in new condition, have not been washed, worn, soiled in any way (stains or scents), and have all tags still attached. Items not returned in the afforementioned condition may be subjec...
-
Not happy and want to return something? We offer free returns and exchange's within 14 days of receipt. Log in to your account here and click the "Return Items?" link on the right side of the screen. Find the item or items you want to return and change the quantity. Select a reason and an action,...
-
What If I Want A Different Size?
Exchanging something for a different size is similar to returning something. Log in to your account here and click the "Return Items?" link on the right side of the screen. Find the item or items you want to exchange and change the quantity. Select a reason and an action, enter any additional com... -
Something Arrived Broken, What Should I Do?
First and foremost, don't panic, we've got you covered! All of our shipments are insured in case something like this happens. If your package arrives and it appears to be damaged on the outside, follow the steps below so we can best help you resolve the issue. Reject the package, if possible. If... -
For our international customers there is a different policy. We are happy to return or exchange something for you, however you will be responsible for shipping the item back to us, as well as any additional shipping charges if you are requesting an exchange. If you are requesting a refund, we ca...