Shipping
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Shipping is free for orders over $20 to anywhere in the USA, but some restrictions apply. Processing time is typically 1-3 business days. This timeframe may grow during holidays, based on the volume of orders we receive. Some larger hard goods do not qualify for free shipping due to the size and ...
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Yes, we do ship all over the globe. International orders do not qualify for free shipping or returns. Upon arrival in the destination country, there may be additional import fees, duties, or taxes, that the receiver may be responsible for. If there was damage, or a mistake was made, we will be ha...
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We now offer pickup! If you are within the San Francisco Bay Area you can select Pickup At Ames at checkout. In most cases, orders placed before 1:00 PM PST can be picked up the same day, before we close. When placing an order for pickup, please wait until you receive notification that your ord...
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Help, My Package Hasn't Arrived!
First and foremost, don't panic, we've got you covered! All of our shipments are insured in case something like this happens. Reach out to us at info@officialnasagear.com Our insurance provider requires us to give packages specific amounts of transit time, depending on destination. (Typicall no m...